I must Inform you of how impressed I am with Kara's communication skills, commitment, urgency, and ability to service her accounts. Kara is THE example your company should strive for. What a great impression she has made on me during the first year treating my pond. Honestly, I hope you reward Kara because her skill set is impossible to find these days. Please consider this praise during evaluations because her skill set is of a value to Jones Lake Management. Without her can do attitude and passion, I can't say I would consider treatment in forthcoming years. She makes this an enjoyable process.