If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must be unopened and in original packaging
  • Returned items must have no visible signs of wear or use

Additional Information:

  • Once we receive your return, it generally takes 5-7 business days for the refund to post to your original payment method
  • Customer is responsible for shipping fees on all returns

Email us to begin the return/exchange process or for additional information: sales@joneslakemanagement.com